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Terms and Conditions

30 Day Free Trial Offer.

All new RESTAURANT SURVEY TABLET subscribers will be offered a free 30 day trial. A credit card will be required during registration. We will use your credit card information for verification purposes only. Your card will not be charged for service within the 30 day period. If a tablet is purchased through RESTAURANT SURVEY TABLET during the trial period your credit card will only be charged for the price of the tablet. There is no commitment. Should you decide to cancel the service, within the 30 day trial period, your card will not be charged. If the service is not cancelled within 30 days your card will be automatically charged on a monthly basis for the price and plan chosen, by the subscriber, at the time or registration.

Cancellation for Basic and Plus Monthly Plans.

If you subscribe to any of our monthly plans you may cancel your subscription any time before your next monthly billing cycle. Should you decide to cancel, your service will remain active until the end of the next scheduled billing cycle.

Cancellation for Annual Plans.

If you subscribe to an annual plan you will be eligible to cancel your account 11 months after the start of your service. You must cancel before the start of your next billing cycle otherwise you will be automatically charged for an additional year of service. Should you decide to cancel, your service will remain active until the end of the next scheduled billing cycle.

Account and Data Retention Following Cancellation.

Should you decide to cancel your service, RESTAURANT SURVEY TABLET will store your personal account and payment information, desired settings and survey templates for a maximum of 1 year after the date of cancellation. All actual survey data will be retained for a maximum of 30 days after the date of cancellation.

Terms and Conditions of Tablet Warranty:

To use the software as intended you will need a tablet. You may purchase your own tablet or you can purchase a tablet from us which will include a 1 year warranty.

All tablets purchased through RESTAURANT SURVEY TABLET will include a one year replacement warranty starting from the day the tablet is shipped. This warranty is only valid for active subscribers to Restaurant Survey Tablet. The warranty will become invalid upon voluntary cancellation of service or if your service is automatically cancelled due to non-payment. Should the replacement warranty need to be used, the warranty will expire upon replacement. All broken or damaged tablets must be returned or the subscriber will be charged the current price of the new tablet. The subscriber is responsible for shipping and handling of all broken and replacement tablets.